ou have the right to withdraw from the contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods (first good, in case of multiple packages). To exercise the right of withdrawal, you must inform the company Amkg Group d.o.o., Dolinska cesta 60, 6000 Koper, Slovenia, of your decision to withdraw from the contract by an unequivocal statement (e.g. a letter sent by post, or e-mail to firstname.lastname@example.org. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
All exchanges are subject to prices based on the date of exchange – no additional discount are possible basis on previous sales or discounts
From 01.02.2021 withdrawals from the purchase and return of goods is possible up to 30 days upon your order. In order for your withdrawal/return to be valid, you should follow the below process, strictly :
1. You can exchange/return all items seen on the bandasy.com website. Exceptions are workout programs and underwear or some body suits
2. We only accept unworn, unwashed and 100% functional products with no show of damage
3. If you damaged the product whilst trying-on, working-out or just by improper handling, we DO NOT except those returns. All products must be 100% same as received with original tags and original package – if you damaged the outer package, you must provide a new one, that with fully protect the products inside. If the products arrive not fully protected, we will not accept your return or exchange
4. For any reason besides return of damaged products before wearing ( products that have arrived damaged ), the customer must cover all delivery expenses related to your exchange or return
IMPORTANT : We take extreme measures to ensure that all received products are 100% functional and as seen on the website. Our procedures before packaging might include : taking photos of the sent items, double checking full functionality etc.